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UKDANCECDS.COM
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TERMS

Below are out terms and conditions. Please contact us if you have any queries.


DISTANCE SELLING - YEAR 2000 REGULATIONS

You have the right to return any item ordered via this website for no reason and without penalty for a refund. This excludes consumables and used items. If you wish to return an order please email us. To return an unwanted order you must give us notice within seven working days starting on the day after the day that you received the goods from us. Alternatively, you can send phone on +44 (0)7968 737 085 or email us at returns@ukdancecds.com stating your order ID number and cancellation instructions. We shall refund the total amount of money paid by you for the goods, less any costs to collect the goods if required, within 30 days starting with the day on which we receive notice of cancellation in writing from you and subject to the goods being correctly returned as detailed below.


OUR RETURNS POLICY

Vinyl and CDs
In addition to your statutory rights we allow the return of any goods within 7 working days of you receiving your order for exchange or a credit note.

Damaged / Defective Goods
Notification of receipt of damaged or defective goods must be received within seven days of the date of delivery. Goods can then be returned for replacement. Goods found not to be defective will be returned and the extra carriage costs will be charged to you.

Returns Procedure
Returns must arrive in the original manufacturers packaging and must be shipped the same way it was dispatched to ensure sufficient shipping insurance cover.

You will be responsible for all postage costs for returning any item(s). Please include a full description of the reason for the return and any other requirements.


PAYMENT INFORMATION

The shopping basket can be used to assemble your order whichever payment method you choose. The checkout page will offer options to pay by credit card or to print out your order to post to us with the payment method of your choice. The options are as follows.

Option 1 : Order with credit cards by secure server.
Option 2 : Print out your order and send it to us by post or fax.
Option 3 : Order by regular email.

We accept the following major credit cards: Visa, Access, Mastercard, Delta, Switch, Solo. There are no credit card surcharges.

Pay by Cheque
Crossed, drawn on a UK bank and paid in Pounds Sterling. Please make all cheques payable to: UKDanceRecords.com Ltd. Allow seven working days for cheque clearance.

Pay by Euro Cheque
We accept Euro Cheques from all European countries, payable in Pounds Stirling.

Pay by UK Postal Order
This is a safer alternative to sending cash through the post and is automatically insured from loss.

Direct Money Transfer
You can wire money directly to our bank account. Your local bank or post office will provide you with full details. Our bank details are available on request. If you fax or email us your receipt of payment, this will speed up dispatch of your order.

Cash
We can only accept cash sent by registered post. Please note that we cannot be held liable for any monies lost within the postal system.


TERMS AND CONDITIONS

Philosophy
To make every effort to ensure that the vinyl records we supply are of the highest quality, fairly priced, reach you in good condition, and are delivered promptly.

Credit, Debit and Charge Cards
Credit, debit and charge cards are accepted without surcharge. However, we reserve the right to deliver only to the cardholders billing address. You may be asked to provide us with proof of your address at anytime. This is to prevent credit card fraud. Use of stolen credit cards will result in international police notification and court action in all cases.

Cheques
Personal or business cheques are welcomed but clearance is required prior to order shipping. This can take up to five working days from when we receive the cheque.

Prices
We reserve the right to amend our prices without prior notice. All goods sold are subject to the prices ruling at the time of ordering. We are not obliged to supply goods to you until we have confirmed acceptance of your order.

Product and Availability
All orders and special offers are subject to availability. We stock over 3000 items and are sometimes dependent on our own suppliers to deliver stock. We will always try to inform you if an item is not in stock at the time when you place your order. We shall hold the order until all items are in stock unless you agree to pay additional shipping charges.

Vinyl and CDs
All vinyl records, and CDs, are brand new

Purchasing From Us
By submitting your order, you are offering to buy the goods. We will only use your personal details for the purposes of supplying those goods and will only pass those details on to the delivery sub-contractor. Customer credit cards are only charged when your order is ready for dispatch. No property or title of the goods shall pass from UKDanceRecords.com to the customer until payment has been received in full.

UK Customers
If your goods do not arrive within three days of dispatch, first call or email us to confirm your order has been shipped. Normal delivery time after dispatch is approximately one to two days.

Overseas Customers
If your goods do not arrive within eight days of dispatch first contact us to confirm that your order has been shipped. We can not investigate lost or missing parcels until eight days have elapsed.

Shipping
All records are mailed in strong cardboard envelopes and CDs are sent in protective Jiffy envelopes. These are sent by recorded delivery where possible. All other orders are shipped in appropriate strong packaging.

Shipping Charges
Will be calculated on the website for online orders, or quoted by telephone when ordering by mail order.

Import Duty and Taxes
It is your responsibility as the customer to pay all applicable customs fees and taxes for your country.

General Information
We may refuse to take your orders if we feel you have been false in your information. We reserve the right to amend our terms and conditions at any time without prior notification. We do not distribute customer details or e-mail addresses to third parties. Marketing emails are only sent to consenting mailing list subscribers and your details can be removed at any time. Contracts between us and you shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute.

Customer Services
If you are not happy with your order or the service you have received you may contact our customer services department by telephone on +44 (0)7968 737 085 (calls are charged at standard national or international mobile rates). You may call in between the hours of 10 am and 5 pm, Monday to Saturday or you can email us at cutomerservices@ukdancecds.com. We will do our best to reply promptly.

The terms of this contract do not affect your statutory rights as a consumer.